Help Center & FAQ

Yes. At £35.99/year, your investment is less than the cost of a single can of tennis balls per month. We've priced it this way to ensure every player can access Tour-level data without the £50/hr private coach price tag.

We accept all major credit cards, Apple Pay, and Google Pay via our Secure Stripe Handshake, ensuring your data is always encrypted and safe.

We offer a 30-Day Money-Back Guarantee. If AceFinder doesn't level up your game, we'll refund you—no questions asked.

Our proprietary Ace Finder Analysis Engine synthesizes swing weight, RA stiffness, and kinetic profiles. Unlike marketing-led quizzes, we match gear to your biomechanical data to eliminate 'wrong racket' anxiety.

The AI Coach audits your match history to identify biomechanical patterns. It then recommends specific drills to fix technical errors, acting as a personal performance analyst available 24/7.

Yes. Whether you play with Poly, Multi, or Gut, our tracker monitors tension loss patterns and alerts you when your strings are 'dead'—ensuring you never lose control due to gear fatigue.

Not at all. AceFinder is built to simplify tennis. We help beginners avoid expensive gear mistakes and learn the right habits from day one with simplified AI recommendations.

Absolutely. Our platform is 100% mobile-optimized, so you can log match stats and check AI Coach drills directly from the baseline.

Your data is yours. We use it strictly to calibrate your AI recommendations, and we never sell player data to third parties—maintaining total privacy for our users.

No. We are a strictly independent data platform. While we may provide affiliate links to help you find the best prices from trusted retailers, these partnerships never influence our AI rankings. Our Ace Finder Analysis Engine is fueled by physics and biomechanics, ensuring every recommendation is 100% unbiased and focused entirely on your game.

We are currently developing a Smart Court Finder for instant bookings and AI Video Analysis for frame-by-frame technique feedback. Pro members get first access to all 2026 updates at no extra cost.

Yes. While our web app is fully optimized, a native iOS and Android experience is on our 2026 roadmap to provide even deeper on-court integration.

We update our Racket Database weekly. Our goal is to host every major frame and pro spec in existence within the next 12 months.